Payment & Shipping

Payment options

You can pay for your order conveniently using the following options:

Prepayment
PayPal
Mastercard
Visa
American Express
Apple Pay
Google Pay

Payment on account is only possible for business customers.

Shipping costs

We ship exclusively via DHL, worldwide shipping is possible.

Germany

Current shipping time: 2-3 working days

Gewicht

bis 2kg

bis 5kg

bis 10kg

bis 31,5kg

Versandkosten

5,49 Euro

6,99 Euro

10,49 Euro

19,99 Euro

Bemerkung

versichert

European Union

Shipping time: 3-5 working days

Gewicht

bis 2kg

bis 5kg

bis 10kg

bis 31,5kg

Versandkosten

14,49 Euro

16,49 Euro

21,49 Euro

45,49 Euro

Bemerkung

versichert

Bank details

Our bank details:

Deutsche Kreditbank Berlin (DKB) AG
IBAN: DE27120300001078876230

Shipping service provider & shipment tracking

Our shipping service provider is DHL. As soon as your order is processed, you will receive a shipping confirmation with your tracking number. This allows you to track where your order is currently located.

If you have not accepted your parcel or collected it from a parcel store, it will be returned to us.

Our shipping fees will be charged again for the reshipment of your order.

Change delivery address

Did you enter the wrong delivery address? Then please write us a message as soon as possible so that we can change the address. If your parcel is already on its way, in the worst case you would have to pay the shipping costs again.

Incorrect orders received

It rarely happens that we mix up orders. If you have received the wrong package, please send us a message and we will find a solution for you immediately!